Privacy Policy


Welcome to Formulr Tickets.

Formulr Tickets collects information about you when you use our websites, mobile applications, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. This Privacy Statement applies to information collected and used by Formulr Tickets (Formulr Pty Ltd – referred to herein as “Formulr” or “we”).

Scope and Application

This Privacy Statement (“Statement”) applies to persons anywhere in the world who use our Services to post, view or use content, or purchase products or services (“Users”).


Collection of Information

INFORMATION YOU PROVIDE TO US

We collect information you provide directly to us, such as when you create or modify your account, use our services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, payment method, items purchased, and other information you choose to provide.

INFORMATION WE COLLECT THROUGH YOUR USE OF OUR SERVICES

When you use our Services, we collect information about you in the following general categories:

  • Location Information:When you use the Services, we may collect location data to identify where you are using the Service. If you permit the Services access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device. We may also derive your approximate location from your IP address.
  • Transaction Information: We collect transaction details when you choose to purchase products or services using our Services. All payments details such as credit card information are processed through a reputable and secure Payment Gateway service.
  • Usage and Preference Information:We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
  • Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, preferred language, and mobile network information.
  • Log Information:When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

INFORMATION WE COLLECT FROM OTHER SOURCES

We may also receive information from other sources and combine that with information we collect through our Services. For example:

  • If you choose to link, create, or log in to your Formulr account with a social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.


Use of Information

We may use the information we collect about you to:

  • Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, authenticate users, and send product updates and administrative messages;
  • Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyse usage and activity trends;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Formulr and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
  • Personalise and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.


Storing of Information

We may transfer the information described in this Statement to, and process and store it in, other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Statement.

By registering for and using these Services you consent to the transfer of information to any other country in which Formulr or its Service Providers maintain facilities and the use and disclosure of information as described in this Statement.


Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

THROUGH OUR SERVICES

We may share your information:

  • With the general public if you submit reviews, comments, or use other features of our Services.
  • With third parties to provide you with products or services you requested through the Services, or through a partnership or promotional offering made by a third party or us;
  • With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate.

OTHER IMPORTANT SHARING

We may share your information:

  • With Formulr Pty Ltd subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralisation and / or logistics purposes;
  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with Terms of Use, or policies, or to protect the rights, property, or safety of Formulr or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
  • If we otherwise notify you and you consent to the sharing; and
  • In an aggregated and/or anonymised form which cannot reasonably be used to identify you.

Formulr does not share your personally identifiable information with third parties for the third parties’ direct marketing purposes unless you provide us with consent to do so.


Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.


Children

We do not direct our Services to anyone under the age of 13 and we do not knowingly collect personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under 13 without parental consent we will delete the information as quickly as possible. If you believe we might have any personal information about a child under 13 please contact us at info@formultickets.com


Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services.


Your Choices

ACCOUNT INFORMATION

You may correct your account information at any time by emailing us at info@formulrtickets.com. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law.

PROMOTIONAL COMMUNICATIONS

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.


Changes to the Policy

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.


Contact Us

If you have any questions about this Privacy Statement, please contact us at info@formulrtickets.com.

Last Updated: 1st December, 2017